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TechTurn is a Trusted Computer Reseller
TechTurn is the trusted industry leader for technology recovery, refurbishing and remarketing for a wide variety of technology assets to include discount desktops, PCs, computer parts and computer peripherals. Through our world-class facilities and processes, TechTurn provides the foundation for sustainable technology, providing enterprises with an economically smart, environmentally friendly and risk-free method for the collecting, recycling and reselling of used technology-so it can continue to benefit others.

Great Deals on Refurbished Computers
Shop the TechTurn online discount computer store for great deals and discounts on used and refurbished computers, used and refurbished computers, discount desktops, PCs, flat panel monitors, laptop and desktop computer hard drives, computer memory modules, and other computer parts and peripherals. Our inventory of quality, used and discount name brand computers includes: discount desktops, discount notebooks, discount laptops, discount PCs, discount monitors, discount hard drives, discount computer memory modules and discount computer parts.

Refurbished Computers from the Leading Brands
Our used and discount computer technology inventory includes discount computer products from the leading name brand computer manufacturers. Visit store.techturn to shop for high quality discount desktop and laptop computers, parts and peripherals from manufacturers such as: Acer, Hewlett Packard, HP, Compaq, Dell, IBM, Lenovo, Gateway, Sony, Toshiba, Motion Computing and more.

TechTurn Refurbished Computers FAQ

Q: Why is TechTurn different than other resellers of refurbished computers?
TechTurn is known for its ability to deliver an economic AND environmental recycling solution for refurbished computers, desktops, workstations, servers, flat panel and CRT monitors and other high volume technology assets. Our zero landfill policy and ability to give discount products a second chance by reusing every laptop, desktop, workstation or server component and computer part of our recovered technology assets is why our customers call us the "responsible recycler" and their "environmental partner." They know that they can trust us and that we will protect them from potential data, environmental and economic risks.

For technology buyers, our unsurpassed market and pricing knowledge, along with our extensive inventory of nearly new laptop, desktop, workstation, server, parts and peripheral assets, sourced from blue-chip companies, is why we are know as the preferred destination worldwide for buying used systems, parts and components from brands such as Acer, Hewlett Packard, HP, Compaq, Dell, IBM, Lenovo, Gateway, Sony, Toshiba, Motion Computing and more at great prices.

Q: Are all TechTurn desktops discount?
A: Yes, unless otherwise noted in the refurbished computers product description, all refurbished computers available for sale on this TechTurn.com website are high quality, name brand refurbished computers. Our discount computer systems and refurbished computers are processed by our highly trained computer technicians in our state-of-the-art facilities in Austin, Texas and Richmond, Virginia. Our refurbished computers, discount computer systems and slightly used computer products are discount to the highest quality standards and are backed by our 100% Satisfaction Guarantee.

Q: What is included with all refurbished computers?
A: Discount desktops include a power adapter, and warranty information. Unless otherwise noted, all refurbished computers ship with the Microsoft Windows XP Pro operating system. Discount Desktop computers include the desktop, keyboard, mouse, power cable, and warranty information. Discount desktop parts include warranty information and any other discount desktop accessories specified in the discount desktop computer product description.

Q: Can I modify the discount desktop configuration listed for sale in your name brand computer reseller store?
A: A wide range of memory, hard drives, and other computer parts are available on the TechTurn online store for separate purchase. In order to keep our discount desktop prices as low as possible, TechTurn does not custom configure discount desktop units to-order.

Placing an Order For Discount Notebook

Q: Is your online ordering process secure?
A: Yes. All discount desktop orders and transactions involving release of personal information is encrypted using the latest 128-bit SSL encryption technology.

Q: What payment methods do you accept for refurbished computers orders?
A: The TechTurn Online Store accepts American Express, MasterCard and Visa only.

Q: Will you ship refurbished computers internationally?
A: TechTurn ships retail orders only to the continental 48 states. No international shipments of refurbished computers are allowed. Note also that TechTurn does NOT ship refurbished computers to PO Boxes, APO/FPO, Freight Forwarders, or Hotels.

Q: Do you offer quantity discounts on refurbished computers?
A: For refurbished computers orders over $5000, please contact TechTurn Wholesale Sales at Store.Sales@TechTurn.com

Q: After I have placed my order for a discount desktop, how can I check the status of it?
A: Each submitted discount desktop order will receive an email confirming the order. To check the status of a discount desktop order a user can also login and click the Your Account menu button in the top right of the screen.

Shipping Refurbished Computers

Q: What shipping options are available on refurbished computers?
A: TechTurn ships all retail orders of refurbished computers via FedEx. Shipping rates for refurbished computers are based on the weights and dimensions of the discount desktop.

Q: When will I receive my shipment of refurbished computers?
A: Your discount desktop order is thoroughly reviewed by our Order Processing Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your discount desktop, desktop, part or peripheral order has passed this review, the products are sent to our computer reseller warehouse for shipment. We typically ship all orders for refurbished computers within 1 business day after credit card approval. Total time for delivery is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 business days.

Q: Do I have to sign for my package?
A: Yes. For security reasons, all shipments of refurbished computers require a signature at the receiving location.

Returns of Refurbished Computers

Q: What is your return policy?
A: See Terms and Conditions

Refurbished Computers Warranty

Q: How do I receive technical support on my purchase of refurbished computers?
A: See Contacts Us

Q: What is the condition of our refurbished computers?
A: Refurbished Computers are listed with a designation for condition. New, Used, and Refurbished Computers or As-is are the primary designations used. Discount desktops made available for sale on TechTurn.com have completed a stringent refurbishment process to help ensure satisfaction. Our refurbished computers are evaluated on cosmetic condition, tested for functionality, cleaned and individually packaged prior to being made available on the TechTurn.com online computer store.

Q: Can I customize / upgrade refurbished computers?
A: Discount desktops are already boxed for sale and can not be modified prior to shipment.

Q: Does the refurbished computers include any application software?
A: It varies from desktop to desktop. Our refurbished computers have details regarding the operating system and/or any included application software.

Q: Does an AC adapter come with the refurbished computers?
A: An AC adapter ships with all orders of refurbished computers.

Q: Does TechTurn export refurbished computers?
A: TechTurn does not ship refurbished computers or computer systems outside of the United States. The credit card used for the purchase of refurbished computers must also have a billing address in the USA. The credit card billing address must match the billing address provided in your checkout.

Q: How much tax will be assessed to my purchase of refurbished computers?
A: TechTurn is required to collect and remit sales tax on all sales of refurbished computers and name brand computer products, based on our business operations. Sales tax is calculated based on the "ship to" location rate during the checkout process. Contact TechTurn customer service department via email: Store.Sales@TechTurn.com

If you elect to use a valid tax exemption certificate for your purchase of refurbished computers, we require copy of the applicable certificate and will require additional processing time to validate, approve and assist in creating your order for refurbished computers using an exemption.

Q: When will my order of refurbished computers ship?
A: Shipping refurbished computers occurs within 2 business days of receiving your order information with payment processed. When your refurbished computers ship, a shipping confirmation email including tracking information will be sent to the email address associated with your account.

Q: Is there an option for same day shipping on refurbished computers?
A: At this time TechTurn cannot guarantee same day shipping of refurbished computers as we typically require 1-2 business days to process and ship orders of refurbished computers. For Overnight and 2nd Day shipping options, your estimate for delivery should be from the date we ship the refurbished computers order, not the date that your checkout is completed. Overnight and 2 Day shipping on refurbished computers do not include Saturday delivery.

About TechTurn
Since 1999, TechTurn has been the preferred take-back partner and information source for 300 of the Fortune 500 and the top four computer manufacturers. These leading organizations provide us with a non-stop supply of high-quality, high-value technology systems and components to include a wide range of computer systems, notebook and laptop computers, workstations, servers, computer parts, peripherals and components that, after testing and certification, we make available to customers worldwide. By extending the life of these leading brand name products as fully functional, discount equipment, TechTurn is able to enrich the lives of millions while also helping to significantly reduce the amount of e-waste that is filling our landfills and polluting our environment.

TechTurn, Inc. | Refurbished Computers | Corporate Headquarters | 2214 West Braker Lane | Austin, TX | 78758
Email: Store.Sales@TechTurn.com